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Troubleshooting and tips
Browse all our experts' tips to optimize your experience
My recipient has a foreign phone number
My signer is not receiving their Yousign signature request by email
I am not receiving Yousign email notifications
I didn't receive a security code by SMS
I can't create a signature request
Why my ID has been rejected for advanced electronic signature?
How to unlock my account?
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Compatibility and recommended browsers
How to scan a QR code
QES identity validation rules
Sign documents
Create a signature request with an already signed document
I can move / edit signature fields in my signed document
I can no longer send an invitation with the Qualified Electronic Signature. What should I do?
My signature link has expired