📖 Table of Contents
Optimize the time spent creating signature requests by using fully customizable templates.
Step 1: Prepare the Template
With member, administrator, or owner access, you can create templates for your organization. The steps are similar to creating a signature request.
To create a template:
Go to the Signatures section from the left sidebar.
Click on Templates.
Click "New Template" in the top right corner.
Choose the workspace where the template will be available (e.g. All workspaces or a specific workspace).
Import the document(s) you want to use (PDF or DOCX format).
These documents can be modified later when creating a signature request from the template.
You can also add attachments if needed.
Add signers by clicking "Add a signer."
Choose the type of signer:
Recurring signer: This person will sign all signature requests created from this template.
Placeholder signer: This signer will be defined later when creating a signature request. Give them a role name (e.g. Client, Employee).
Drag and drop the required fields onto your document(s).
Fields linked to placeholder signers will be automatically assigned when using the template.
(Optional) Add a Read-only Text field:
Enable Fill this field later and add a description.
You will be able to complete it when creating a signature request.
Repeat these steps to add multiple signers (up to 100).
Add approvers if needed.
Click Next to proceed to the template settings.
Step 2: Configure the Template
The settings for a template are also similar to the settings for a signature request:
Add a template name to help your team identify it.
Add a description explaining when to use it.
Select the workspace (if not already defined). (Only available on Plus, Pro, and Scale plans)
Add a personalized message for recipients.
Add followers.
Enable or disable the refusal option.
Apply a personalized experience if needed.
Manage dates:
Set an expiration date.
Configure automatic reminders.
Define the security level:
Choose the signature level.
Select the authentication methods.
Click "Activate template" to make it available.
The template will then appear in the templates list and can be used by your organization or workspace members. Follow this guide to use a template.
Manage Templates
Depending on your subscription, your organization may have a limit on the number of templates:
One plan: limited to 1 template
Plus and Pro plans: unlimited templates
Templates in Draft or Disabled status are included in this limit. To create a new one, you may need to delete an existing template.
Template details page
You can access a template’s details in one click from the templates list.
This page allows you to:
View all recipients
Review template settings
Check what will be applied to future signature requests
All users in the workspace can access this page, even without edit rights.
Edit a Template
Go to the template details page
Click … next to New request
Click Edit template
Make your changes
Click Exit and update
Members can only edit templates they created
Admins and owners can edit all templates
Duplicate a Template
Go to the template details page
Click …
Click Duplicate template
The copy is named Copy of [original name]
It is created as a draft
You become the owner of the duplicated template
Workspace settings are preserved but can be changed
Deactivate a Template
Go to the template details page
Click …
Click Deactivate template
To reactivate it, follow the same steps and click Enable template.
Remove a Template
Go to the template details page
Click …
Click Delete template
Confirm the deletion
Please note that deleting a template is irreversible.




