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Understand Yousign Inbox
Ferdinand avatar
Written by Ferdinand
Updated over a month ago

📖 Table of content

The inbox allows you to sign all your requests from your Yousign account without having to check your emails, as well as to retrieve all the documents you have signed in the past.

Discover Inbox


Your inbox centralizes all signature requests:

  • Those you need to approve and/or sign, whether they come from your organization or not, in the "Action Required" section.

  • Those you have signed in the past, whether they come from your organization or not, in the "Completed" section.

In the "Action Required" section, an action is expected from you, and the number of expected actions is displayed in the notification bubble.

The inbox only centralizes signature requests sent to the email address of your Yousign account and is available on all plans.

Sign within Yousign Inbox


To sign documents from the inbox:

  • Access your inbox.

  • Click on the signature request you wish to sign.

  • Scroll through the document and complete the fields if necessary.

  • Click "Sign" to validate your signature.

It is not possible to sign with an uploaded Signature Image or a handwritten signature from your inbox.

If you have many signature requests, you can sign them all at once with bulk signing, available on the Pro and Scale plans.

Retrieve Signed Documents in your Inbox


To find completed signature requests:

  • Access your inbox.

  • Click on "Completed."

  • Search for your signature request from the list.

    • If it is a signature request sent from your organization, you can click on "View More Information" to be redirected to the tracking page.

  • You can download the document by clicking on "Download Document" at the bottom right.

Attention: If you change the email address associated with your account, it will impact the requests visible in your inbox.

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