Prerequisites for Apple Devices (iPhone/iPad)
To fully utilize the digital identity features on your iOS device, your digital identity must be stored locally on your device via a password manager (the next section explains how to do this with the iOS-integrated manager). Yousign does not store your digital identity for security reasons.
Also, please make sure you are using the latest version of iOS.
Enable the iCloud Password Manager
By default, iOS offers iCloud as a password manager.
Here's how to verify that it's enabled:
Open the Settings app on your iPhone
Tap on your name at the top of the screen
Select iCloud
In the third section, tap on Passwords
Verify that the "Sync this iPhone" option is enabled
If you cannot find the option, you can also search directly using your Settings’ search bar with the words "iCloud password" to go straight to the dedicated page.
✅ Once this configuration is complete, your digital identity will be saved on your device and can be used for your future signatures.
Having difficulties?
If you're unable to enable these options or if you're using a different password manager, contact our support team for assistance.