To verify the identity of the signatory, a comparison between the declared identity (first name and last name filled in the signature request) and the extracted identity from the identity document (first name and last name displayed on the identity document) is carried out.
Thus, complying to identity validation rules ensure correct matching between declared and extracted identity and a successful identification.
QES identity validation rules are as follows:
All international documents include first and last names written in Latin. Thus, users with identity documents displaying first and last names written in Latin and first and last names written in another alphabet (cyrillic, arabic, chinese,…) must declare their first and last names written in Latin.
The declared first name of the signatory must exactly match one of the extracted first names from the identity document.
The declared last name of the signatory must exactly match the extracted last name from the identity document.
If you have a birth name and an usage name on your identity documents, you can use both to verify your identity.
The declared first name or last name can be declared in uppercase or in lowercase.
However, a few exceptions apply when the first name or birth name includes special characters, hyphens or apostrophes. The first name or last name can be declared as follows:
Latin special characters (à, é, ç…) can also be written in their normalized form (a, e, c…).
Hyphens (-) can be converted to spaces. Thus, a first name or a last name can be declared with a space instead of a hyphen.
Apostrophes (N’O) can be converted to spaces (N O). Thus, a first name or a last name can be declared with a space instead of an apostrophe.