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Billing details
Ferdinand avatar
Written by Ferdinand
Updated over 5 months ago

📖 Table of contents

Understand Billing Settings


From your settings on the "Subscription" page, you can find all the billing information for your Yousign account and modify it if necessary.

You can see:

  • The number of licenses you have (and compare them to the number of your active users)

  • Your current billing (annual or monthly, depending on the duration of your commitment)

  • The date of your next renewal (the date on which the next payment will be made).

All users (owners, admins, and members) can access this page and the information below. Still, only the owner can edit them.

With owner access only, you can:

  • Modify your billing information

  • Change your payment method

  • Download your invoices

Edit Billing Information


As the account owner, you can modify billing information at any time by:

  • Accessing your settings on the "Subscription" page

  • Scrolling down to the "Billing" section

  • Clicking the right arrow "v" to open the section

  • Clicking "Edit Billing Information"

  • Making changes to the required information

  • Confirm the changes by clicking "Update."

Changes to your billing information will only apply to your future invoices and cannot be applied to already issued invoices.

Change Payment Method


As the account owner, you can change your payment method at any time by:

  • Accessing your settings on the "Subscription" page

  • Scrolling down to the "Billing" section

  • Clicking the right arrow "v" to open the section

  • Clicking "Change Payment Method" - here you can change your current payment method or add a new payment method

  • Validating the changes by clicking "Update."

Accepted payment methods are credit cards and direct debit. No payments by phone or check can be made.

Download Invoices


As the account owner, you can view and download all your previous invoices by:

  • Accessing your settings on the "Subscription" page

  • Scrolling down to the "Billing" section

  • Clicking the right arrow "v" to open the section

  • Clicking "View and Download History"

  • Clicking "Download" to the right of the invoices you want to save.

  • Clicking the "x" in the top right to close the pop-up.

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