📖 Table of contents
You can add a custom message for your signers to read when they receive a signature request. Follow this article to find out how.
Add a custom message
You can add a custom message to your recipients while sending a signature request. It will be visible in the email they will receive asking them to sign your documents.
Adding a custom message is optional, you do not have to add one if you don't want to.
To add a custom message:
Go to the Settings page of your signature request.
Go to the Request details section.
Type your custom message, you do not need to add a sign-off: "Best, (Your Name)" is automatically added to the custom message.
You can see a preview of the email the recipients will receive with your custom message.
You can add up to 500 characters in your custom message.
Please note:
Signers and Approvers will all receive the same message, you cannot add different messages for different recipients.
Followers do not receive the custom message.
The message will be resent in every reminder.
Once a Signature Request has been sent with a Custom Message, you can retrieve the message on the activity section of the detailed request page.
Impact on the recipient
If you entered a custom message, all signers and approvers will receive an e-mail from Yousign with your custom message:
The custom message will not be translated, it will be sent in the language it is typed in, although the email will be sent in the language chosen for the recipient. To know more about the recipient's language, check out our article!