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Custom message sent to your recipient
Ferdinand avatar
Written by Ferdinand
Updated over 7 months ago

📖 Table of contents

You can add a custom message for your signers to read when they receive a signature request. Follow this article to find out how.

Custom message sent to your recipient

Add a custom message


You can add a custom message to your recipients while sending a signature request. It will be visible in the email they will receive asking them to sign your documents.

Adding a custom message is optional, you do not have to add one if you don't want to.

To add a custom message:

  • Go to the Settings page of your signature request.

  • Go to the Request details section.

  • Type your custom message, you do not need to add a sign-off: "Best, (Your Name)" is automatically added to the custom message.

  • You can see a preview of the email the recipients will receive with your custom message.

You can add up to 500 characters in your custom message.

Add a custom message

Please note:

  • Signers and Approvers will all receive the same message, you cannot add different messages for different recipients.

  • Followers do not receive the custom message.

  • The message will be resent in every reminder.

Impact on the recipient


If you entered a custom message, all signers and approvers will receive an e-mail from Yousign with your custom message:

Impact for the recipient

The custom message will not be translated, it will be sent in the language it is typed in, although the email will be sent in the language chosen for the recipient. To know more about the recipient's language, check out our article!

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